Shipping Policy
At CYNCACTIVE, we strive to process and ship your orders as quickly as possible.
Order Processing & Dispatch
All orders are processed and dispatched within 1–2 business days after order confirmation.
Delivery Timeline
We ship across India. Delivery times may vary depending on your location, but most orders are
delivered within 3–8 business days after dispatch.
Please note that delivery timelines are estimates and may be affected by factors beyond our
control, including weather conditions, public holidays, or courier network delays.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email, SMS, or
WhatsApp, allowing you to monitor your shipment’s progress.
Returns & Exchanges Policy
Returns
We currently do not offer returns on any products purchased through CYNCACTIVE.
Exchanges
We offer exchanges within 15 days of delivery for eligible items.
To qualify for an exchange:
● The item must be unused, unwashed, and in its original condition.
● All original tags and packaging must be intact.
● Exchange requests must be initiated within 15 days of receiving the order.
Items that show signs of wear, washing, damage, or alteration may not be eligible for exchange.
To request an exchange, please contact our customer support team with your order details.
Privacy Policy
Your privacy is important to us. Any personal information collected during your purchase,
including your name, contact information, shipping address, and payment details, is used solely
to process orders, provide customer support, and improve your shopping experience.
We do not sell, rent, or share your personal information with third parties except where
necessary to fulfill your order, comply with legal obligations, or provide essential website
services.
By using our website, you consent to the collection and use of your information in accordance
with this Privacy Policy.